Technical Writing and Ghostwriting Samples

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Test Items for a Text in Personal Finance. The target audience included high school and college students.

Raw Transcript Transformed to a White Paper

Sample Management Training Manual – Use of Seibel CRM, one of four role-based training manuals for “Max” customized CRM

Accounting 101 for R&D – Based on CEO’s Lunch ‘n Learn for new developers who did not understand accounting procedures

Firefly TSS Operations Manual for a Child’s cellphone

BPM-C-1042 Operating Procedures

Going Out to Dinner Process Flow

WITS Cheat Sheet for Operations, created to provide coverage during vacations